For any queries about a charge, please contact us at support@getluviera.com
✨ Customer Support & Policies

Shipping Policy

Learn more about our shipping timelines, tracking details, delivery process, and order support information.

When can I expect to receive my shipment?

Your order will typically be processed and shipped within 3–5 business days.

How can I track my order?

Once your order ships, a tracking number will be sent to your email address so you can monitor delivery updates.

How can I change my shipping address?

Address changes are allowed before 11:00 PM (PDT -7 GMT) on the same day the order is placed. Please contact us at support@getluviera.com for assistance.

Can I deliver to another address?

Yes, orders may be shipped to an address different from your billing address.

How is my order shipped?

Standard delivery is handled via USPS and other trusted carriers. Orders are processed during business days only, excluding weekends and holidays.